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Email an account-deletion request
ACCOUNT AND DATA

Delete your Axis account

Axis by Believe lets you delete your login account and hide your personal profile and content.

01

Delete from the Axis app

If you can sign in, open your profile, find the Account section, select Delete account, and confirm. Your login is deleted and your personal profile and content are hidden in the app.

02

Request deletion without the app

If you no longer have access to the app, send the request from the email address associated with your Axis account. We may reply to verify that you own the account before completing the request.

Email an account-deletion request

03

What happens to your data

  • Your login account is deleted and your profile details are cleared. A hidden former-author record remains.
  • Your personal posts, comments and other authored content are retained but hidden in the app. University-owned posts remain.
  • Stored files are retained for now. This action does not permanently erase all content or files.
04

Retained content

Hidden content and stored files are retained for now; automatic permanent cleanup is not yet available. Contact support about a request to erase retained data.

Registering again creates a new account without restoring your previous content, memberships or administrator permissions.

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